For your convenience, we have provided a section of frequently asked questions and answers.

What is home healthcare (also referred to as home care)?

Home health care is a formal, regulated program of care delivered by a variety of health care professionals in the patient's home. It is also a Medicare benefit, provided certain requirements are met. For many reasons, the need for home health care has grown rapidly in the past decade.  Typical services delivered to the patient in their home include Skilled Nursing, Physical Therapy, Home Health Aide, Medical Social Services, and Durable Medical Equipment.

How can I choose ALLIANCE Home Healthcare?

ALLIANCE Home Healthcare is one of many State-licensed and Medicare-certified agencies to choose from in greater Chicagoland.  When a patient is eligible and interested to receive home healthcare services, one must choose an agency that would provide services.  Assistance in choosing an agency may be obtained from doctors, case managers, social workers, or even family and friends.  Ultimately, the choice is that of the patient.

How long has ALLIANCE Home Healthcare been in business?

ALLIANCE Home Healthcare has been proudly serving the South Side of Chicago (and the greater Chicagoland counties of Cook, DuPage, Will, and Lake) since 1994.

Our founder and administrator, Dr. Dalisay "Dolly" Sulit, founded ALLIANCE after serving 12 years with the Chicago Department of Health, where she focused on the improvement of quality in the Chicago nursing home system.

Why should I choose ALLIANCE Home Healthcare over other home health service providers in the area?

FIRST, we have a commitment to provide premium healthcare services to the greater Chicagoland area, where we have worked with over 1000 physicians and 30 hospitals since 1994. SECOND, we are an established company with the sufficient resources and staff to meet your needs. THIRD, we provide a comprehensive list of services available for our patients, delivered by professional caregivers who travel throughout the greater Chicagoland area & suburbs.

What are the requirements for a patient to be eligible for home health services?

To qualify for home health services, one must be one or more of the following:

What is covered by Medicare?

When a client qualifies for home health services, Medicare will cover 100% of part time home health services (i.e. Nursing, Physical Therapy, Home Health Aide, all other therapies, and Medical Social Services) and 80% of the approved amount for Durable Medical Equipment (i.e. wheelchair, hospital bed, walker, glucometer).  Medicaid and some private insurances also cover qualified home health services.

How long are services covered by Medicare?

Medicare pays for covered home health serivces as long as the services are medically reasonable and necessary. However, the Nursing, Physical Therapy, and Home Health Aide services are covered on a part time or "intermittent" basis. That is, a number of sessions (or visits) are covered each week for an unlimited amount of time. For example, a patient may receive 3 Medicare-covered Nursing visits and 2 Home Health Aide visits per week until goals are met.

Who can refer patients to ALLIANCE Home Healthcare?

Typically, a patient will be referred to ALLIANCE Home Healthcare by a physician, hospital discharge planner, social worker, or registered nurse. However, anyone may refer a patient to ALLIANCE Home Healthcare. At this point, we will dispatch a nurse to conduct an in-home evaluation to confirm a potential client's eligibility for home care services. All referrals must be under the order of a physician. A patient or family member may also call Alliance Home Healthcare and assistance will be given in obtaining a home care order from the attending physician.

How can patients pay for the services offered by Alliance?

We can accept a wide variety of payment methods, including:

Does Alliance offer 24 hour service?

This service is commonly referred to as non-medical home care or companion care. Common services available are homemaker, companion, and meal preparation. Alliance can refer patients for this type of service. This service is not covered by Medicare, and must be paid by the patient as an out-of-pocket cost. A patient may receive Medicare-covered Home Health and companion care during the same period of time.

As always, please don't hesitate to contact us to ask questions of your own!